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We're aware that there can be delays with receiving the code, and we are working with your service provider on improving this process. The current delays are due to the emails taking too long to make their way through the email network.
It is important to wait for the first one rather than keep asking for a new code, but we do realise that may take too long and timeout.
We apologise for any frustration or inconvenience caused; we have extended the code timeout to 60 minutes for you to help mitigate these delays.
Please try again when convenient.