Support requests, excluding migration questions, should be directed to your service provider until your account has been migrated to the new email service. If you have a question relating to registering with The Messaging Company, you can contact us via email: support@themessaging.co phone: 07 3497 3566 or by using the Contact us button below

For TPG Telecom customers (including iiNet, Internode & Westnet) your data will be stored in Sydney Australia. For other customers or to learn more, select More information below.

The Messaging Company pledges to maintain the highest standards of data protection and security, ensuring that every email remains private and confidential.

If you currently have free email (with the TPG group) your service provider will cover any costs until September 2024 (the sponsorship period) - so nothing to worry about until then. We will be publishing detailed plan and pricing options in the coming months.

The migration process has commenced for opted-in customers. Once your email address has been migrated we will let you know.