You may not need to reset your password.
To complete the sign-up process without resetting your password, try using a one-time code: Sign in another way - New sign-ups
If you need to reset your password while signing up for a new service with The Messaging Company, use your existing email provider’s reset process.
Dodo
Please contact the Dodo support team for assistance on 1300 261 976
iPrimus
Please contact the iPrimus support team for assistance on 1300 936 035
Commander
Please contact the Commander support team for assistance on 132 777
Amnet
Please contact the Amnet support team for assistance on 1300 88 22 32
Vocus
Please contact the Commander support team for assistance on 132 777
Customers of other email providers
If you are signing up for a new service with The Messaging Company and you need to reset your password during the sign-up process, please use your existing email provider's process to reset your email password.
Existing customers
For existing customers of The Messaging Company please visit: Reset password / Unable to sign in