Recently, a number of our customers have asked us to confirm if an email is legitimate. The email typically claims it is from The Messaging Company, is related to The Messaging Company, or it is from your current or former email provider.

Unfortunately, some of these emails are spam. There are some bad actors out there trying to obtain sensitive customer information through what is known as phishing, so if you receive an email that you are not sure about (such as the examples below), it is important that you do NOT click any links in the email.

If you have received a spam email, please report this to us by following these steps: How to report spam emails 

What to look out for

• Requests to validate your account
• Poor grammar and spelling
• Requests for your sign in credentials (password) or asking you to sign into an unfamiliar website
• Contains a suspicious attachment

Examples of spam that should be reported