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In this article:
- Upgrade plan - Immediately
- Upgrade plan - At your next renewal date
- Downgrade plan - At your next renewal date
Upgrade plan - Immediately
If you upgrade your email plan, effective immediately:
- Your new email plan's storage allowances will start immediately
- Your payment method will be immediately charged the pro rata difference between what you have already paid for your current plan and what is due for your new plan
- You will keep your existing renewal date, unless you also change your payment frequency from monthly to yearly
Sign in to My Account
- Enter account.themessaging.co into the address bar of your browser
- Enter your email address and password, then select SIGN IN
Sign in to My Account - Using a One time code
If you have access to your email, you can request a one-time code to access My Account to view and manage subscriptions and payments.
Prerequisites
You must have access to email in another application for the One-time code sign in option to work.
You will not be able to use this option if you do not have access to email in other another email application or if your account is suspended or account is pending deletion.
You must have access to email in another application for the One-time code sign in option to work.
You will not be able to use this option if you do not have access to email in other another email application or if your account is suspended or account is pending deletion.
- Enter account.themessaging.co into the address bar of your browser, then select Sign in another way
- Enter the email address you are trying to access, then select SEND ONE-TIME CODE
- You will receive an email with the one-time code.
If you do not receive the email, review this article for support: Cannot receive one-time code
-
Enter the one-time code that was emailed to you, then select SIGN IN
- Once you have signed in to My Account, select MANAGE or select Subscriptions from the left-side menu
- On your Current subscription, select CHANGE PLAN
- Select PAY MONTHLY or PAY YEARLY, then SELECT your new plan
- Select Now, then select OK
- Select your preferred payment method, then select PAY NOW (or PayPal)
- If you see a green "successful" message, your email plan has been successfully changed, effective immediately
Upgrade plan - At your next renewal date
If you upgrade your email plan, effective at your next renewal date:
- Your new email plan's storage allowances will only start at your next renewal date
- Your new rate will only be charged on your next renewal date
Sign in to My Account
- Enter account.themessaging.co into the address bar of your browser
- Enter your email address and password, then select SIGN IN
Sign in to My Account - Using a One time code
If you have access to your email, you can request a one-time code to access My Account to view and manage subscriptions and payments.
Prerequisites
You must have access to email in another application for the One-time code sign in option to work.
You will not be able to use this option if you do not have access to email in other another email application or if your account is suspended or account is pending deletion.
You must have access to email in another application for the One-time code sign in option to work.
You will not be able to use this option if you do not have access to email in other another email application or if your account is suspended or account is pending deletion.
- Enter account.themessaging.co into the address bar of your browser, then select Sign in another way
- Enter the email address you are trying to access, then select SEND ONE-TIME CODE
- You will receive an email with the one-time code.
If you do not receive the email, review this article for support: Cannot receive one-time code
-
Enter the one-time code that was emailed to you, then select SIGN IN
- Once you have signed in to My Account, select MANAGE or select Subscriptions from the menu
- On your Current subscription, select CHANGE PLAN
- Select PAY MONTHLY or PAY YEARLY, then SELECT your new plan
- Select Renewal date, then select OK
- If you see a green "Success" message, your email plan has been successfully changed, effective from your next renewal date
Downgrade plan - At your next renewal date
Downgrading your email plan will only take effect at the end of your current term, as subscriptions are paid in advance are not eligible for full or partial refunds. (See our Critical Information Summary.)
If you downgrade your email plan:
- Your new email plan's storage allowances will only start at your next renewal date
- Your new rate will only be charged on your next renewal date
Sign in to My Account
- Enter account.themessaging.co into the address bar of your browser
- Enter your email address and password, then select SIGN IN
Sign in to My Account - Using a One time code
If you have access to your email, you can request a one-time code to access My Account to view and manage subscriptions and payments.
Prerequisites
You must have access to email in another application for the One-time code sign in option to work.
You will not be able to use this option if you do not have access to email in other another email application or if your account is suspended or account is pending deletion.
You must have access to email in another application for the One-time code sign in option to work.
You will not be able to use this option if you do not have access to email in other another email application or if your account is suspended or account is pending deletion.
- Enter account.themessaging.co into the address bar of your browser, then select Sign in another way
- Enter the email address you are trying to access, then select SEND ONE-TIME CODE
- You will receive an email with the one-time code.
If you do not receive the email, review this article for support: Cannot receive one-time code
-
Enter the one-time code that was emailed to you, then select SIGN IN
- Once you have signed in to My Account, select MANAGE or select Subscriptions from the menu
- On your Current subscription, select CHANGE PLAN
- Select PAY MONTHLY or PAY YEARLY, then select your new plan
- Select OK
- If you see a green "Success" message, your email plan has been successfully changed, effective from your next renewal date