Share via Email
If you have set up a future email plan and would now like to cancel this future plan, this guide provides the steps to do this.
- Instead of cancelling your future plan, if you would like to change your existing future plan, please follow this guide: Change plan
- If you would like to cancel your email account, please follow this guide: Cancel subscription / Cancel email account
Sign in to My Account
- Enter account.themessaging.co into the address bar of your browser
- Enter your email address and password, then select SIGN IN
Sign in to My Account - Using a One time code
If you have access to your email, you can request a one-time code to access My Account to view and manage subscriptions and payments.
Prerequisites
You must have access to email in another application for the One-time code sign in option to work.
You will not be able to use this option if you do not have access to email in other another email application or if your account is suspended or account is pending deletion.
You must have access to email in another application for the One-time code sign in option to work.
You will not be able to use this option if you do not have access to email in other another email application or if your account is suspended or account is pending deletion.
- Enter account.themessaging.co into the address bar of your browser, then select Sign in another way
- Enter the email address you are trying to access, then select SEND ONE-TIME CODE
- You will receive an email with the one-time code.
If you do not receive the email, review this article for support: Cannot receive one-time code
-
Enter the one-time code that was emailed to you, then select SIGN IN
- Once you have signed in to My Account, select MANAGE or select Subscriptions from the left-side menu
- On your Future subscription, select CANCEL FUTURE PLAN
- If you see a green "Success" message, your future plan has been cancelled and your current plan will remain active and should renew automatically (if a valid payment method is on file at that time)