This support page provides information on what is required to change/update your registered account name. 

 How to request a change/update of an account name

1. Please email support@themessaging.co
2. Ensure all the documentation stated below is included
   • Failing to provide the required documentation as outlined may result in delays in processing your request. 

Please submit copies of ONE of the following documents:

• Marriage certificate 
• Change of name certificate 
• Divorce certificate/order
• Statutory declaration

AND

• A copy of identification (e.g. drivers licence, passport or other suitable identification)

If submitting a statutory declaration, this should include:

1. The current full name registered on the account, email address, date of birth and the phone number registered on the account.
2. A statement confirming the requested change to the account name.  

Statutory declaration:

There are multiple options to create a statutory declaration, for faster processing we recommend using myGov (If using myGov a form of identification is not required)
 

1. Using myGov:
   Instructions can be found here on the myGov website:
   https://my.gov.au/en/about/help/digital-id/digital-commonwealth-statutory-declaration#mygovstatdec
    
2. Other options:
   • Information can be found here on the Attorney-General's Department website:
     https://www.ag.gov.au/legal-system/statutory-declarations/about-commonwealth-statutory-declarations